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[CPLP] Human Resources Certification Exam Questions - Part 49

Jenny Clarke

Sun, 19 Apr 2026

1. occurs when a course is delivered, whether in person or virtually.

A) Implementation
B) Performance Analysis
C) Knowledge Repository
D) Disengagement



2. A performance appraisal (PA), also referred to as a performance review, performance evaluation, (career) development discussion, or employee appraisal is a method by which the job performance of an employee is documented and evaluated.

A) Action Research
B) Performance Appraisals
C) Stop Gap Measures
D) Cumulative Frequency



3. is a model for measuring an organization's effectiveness through four perspectives: the customer perspective, the innovation and learning perspective, the internal business perspective, and the financial perspective

A) Electronic bulletin board
B) Rummler-Brache's Nine Box Model
C) Project Scope
D) Balanced Scorecard Approach



4. is a process to ensure the continuity of key leadership positions and the stability of tenure of an organization's personnel.

A) Needs Analysis
B) Replacement Planning
C) Dependent Variable
D) Career Development



5. are plans for improvement in a current job or for job advancement. These plans may or may not be tied to a performance appraisal system; however, a good plan usually is integrated with a performance appraisal.

A) Tacit Knowledge
B) Return-on-Investment (ROI)
C) Gilbert's Behavior Engineering Model
D) Individual Development Plans (IDPs)



1. Right Answer: A
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2. Right Answer: B
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3. Right Answer: D
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4. Right Answer: B
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5. Right Answer: D
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