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[CPLP] Human Resources Certification Exam Questions - Part 36

Jenny Clarke

Thu, 23 Apr 2026

1. is the treatment group; those participants who receive the 'treatment.'

A) After Action Review (AAR)
B) Organization Development (OD)
C) Experimental Group
D) International Coach Federation (ICF)



2. developed by Neil Fleming, is a division of learning styles into three categories: visual (learners need pictures, diagrams, and other visuals), audio (learners need to hear information), and kinesthetic (learners need hands-on learning). Some people learn primarily through one learning style, others through a combination of the three.

A) VAK Model
B) Kolb's Learning Style Inventory
C) Complex System
D) Mean Score



3. or the average of a group of numbers, is the most robust, or least affected by the presence of extreme values (outliers), of the three measures of central tendency because each number in the data set has an effect on its (mean) value.

A) Opportunity
B) Learning Management System (LMS)
C) Mean Score
D) Vision



4. means that when one employee mentions people who have knowledge, researchers talk with those employees, find more people, and so on.

A) Knowledge Survey
B) Snowball Sample
C) Double-Loop Learning
D) Knowledge Base



5. is a person who applies a systematic methodology based on instructional theory to create learning content.

A) International Coach Federation (ICF)
B) Gagne's Nine Events of Instruction
C) Random Sampling
D) Instructional Designer



1. Right Answer: C
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2. Right Answer: A
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3. Right Answer: C
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4. Right Answer: B
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5. Right Answer: D
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