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[CPLP] Human Resources Certification Exam Questions - Part 17

Jenny Clarke

Thu, 23 Apr 2026

1. also called openers, differ from icebreakers in that they introduce or tie in to the subject matter being taught. Openers set the stage and avoid abrupt starts. They also make participants comfortable with the formal program they are about to experience. Openers may also energize a group after coffee breaks and meals and can be used to open sessions that occur on the second or third day of a program.

A) Informal Learning
B) Business Awareness
C) Enabling Objectives
D) Opening Exercises,



2. is the storage location of knowledge in a knowledge management system.

A) Online learning 2.0
B) Quantitative Analysis
C) Independent Variable
D) Knowledge Repository



3. helps establish a strategic plan for HRD programs and helps practitioners determine organizational strengths and weaknesses (internal) and opportunities and threats (external).

A) Inferential Statistics
B) Environment
C) Environmental Analysis
D) Simulation



4. explain the general duties of a job, but not the specific tasks that a person must do to fulfill the stated duties.

A) Silver and Hanson's Learning Style Inventory
B) Job Descriptions
C) Mager, Robert
D) Characteristics of Adult Learning (CAL)



5. is a statement of what an instructor hopes to accomplish during the training session.

A) Training Objective
B) Online help
C) Knowledge Survey
D) Training Needs Assessment



1. Right Answer: D
Explanation: You can write comment

2. Right Answer: D
Explanation: You can write comment

3. Right Answer: C
Explanation: You can write comment

4. Right Answer: B
Explanation: You can write comment

5. Right Answer: A
Explanation: You can write comment

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