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[CPLP] Human Resources Certification Exam Questions - Part 12

Jenny Clarke

Thu, 23 Apr 2026

1. is an organizational process of developing and maintaining systems. It helps establish a system project plan and lists the processes and subprocesses required to develop a system.

A) System Development Life Cycle
B) Cause and effect analysis
C) Mager, Robert
D) Mean Score



2. describes learning that occurs outside a structured program or class. It happens in everyday life and on the job through observing others, trial-and-error, and talking and collaborating with others. The broad category of informal learning can include social learning, but some instances of informal learning are not social - for example, studying and reading.

A) Affinity Diagrams
B) Discovery Learning
C) Informal Learning
D) Human Capital



3. are clear, measurable statements of behavior that a learner must demonstrate for training to be considered a success.

A) Stop Gap Measures
B) Random Selection
C) Learning Objectives
D) Extraneous Variables



4. (from a training impact perspective) is an assessment of the effectiveness of a training program while the program materials are being developed or ' formed.' Examples of formative evaluation include pilots as well as technical and production reviews.

A) Confirmative Evaluation
B) Organizational Culture
C) Open Space Technology
D) Formative Evaluation



5. is a process in which a more experienced person, or coach, provides an employee with constructive advice and feedback with the goal of improving performance.

A) Random Assignment
B) Needs Analysis
C) Coaching
D) Mentoring



1. Right Answer: A
Explanation: You can write comment

2. Right Answer: C
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3. Right Answer: C
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4. Right Answer: D
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5. Right Answer: C
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